These Terms and Conditions apply to all individuals who apply to, enrol in, or otherwise engage with The Nanny Academy ("the Academy", "we", "us"). By submitting an application or accepting a place on the programme, you agree to be bound by these Terms.

The Nanny Academy is a 12-week residential training programme based in Cambridge, England. Every element is designed with one goal: to produce exceptional, employment-ready nannies who stand apart in the professional childcare market.

Students train alongside industry experts, specialists in their fields who bring real-world authority to the classroom. By the end of the programme, every graduate leaves with a professional portfolio, interview confidence, and a certified skill set that families can trust.

• A professional portfolio documenting your training, skills and experience
• Interview preparation and the confidence to present yourself at the highest level
• Food Hygiene certificate
• Paediatric First Aid certification
• Safeguarding and DBS certification
• Training in car seat safety and driving safety with children
• STA Aquatic Swim certificate for swim safety
• Speech and language certificate
• Baby massage certificate
• Car seat training certificate
• Placement support through our in-house agency

Training is delivered by expert practitioners across a broad range of professional childcare disciplines. We reserve the right to amend programme content, timetables, tutors and guest speakers without notice, provided the overall standard and scope of training is maintained.

• Applications are subject to our selection process and do not guarantee a place
• Offers are conditional upon satisfactory references, DBS check and identity verification
• Places are confirmed only upon receipt of the deposit payment
• We reserve the right to withdraw an offer if information provided is inaccurate or misleading
• Cohort sizes are intentionally small to maintain quality

The current programme fee is £17,000 per student, which includes tuition, certifications (First Aid, Safeguarding, DBS) and placement support.

Academy uniform is included in the programme fee and will be provided to all students prior to the start of the programme. Students are required to provide their own appropriate footwear, as shoes are not included.

• A non-refundable deposit is required to secure your place (amount confirmed at time of offer)
• The balance is due no later than 28 days prior to the programme start date
• Accommodation fees are payable in full prior to the start date, or by weekly arrangement at the Academy's discretion
• Payment plans may be available at the Academy's discretion, enquire at time of application

• More than 60 days before start date — full refund of balance paid (deposit retained)
• 30–60 days before start date — 50% refund of balance paid (deposit retained)
• Fewer than 30 days before start date — no refund

In the unlikely event we cancel a programme, enrolled students will receive a full refund of all fees paid including the deposit. We will not be liable for additional costs incurred independently (such as travel or accommodation).

Students are expected to conduct themselves in a professional, respectful manner at all times. The Academy reserves the right to remove a student from the programme without refund in cases of:

• Misconduct or behaviour that endangers the safety or welfare of others
• Dishonesty, fraud or falsification of information
• Persistent failure to meet programme requirements
• Violation of the Academy's code of conduct or accommodation rules
• Any conduct that brings the Academy into disrepute

Students who take up accommodation agree to:

• Treat the property and all furnishings with care and respect
• Adhere to house rules issued at the start of the programme
• Report any damage promptly, as the cost of wilful damage may be recovered
• Vacate accommodation on the agreed departure date

First Aid, Safeguarding and DBS certifications are facilitated through approved third-party providers. The Academy cannot guarantee certification outcomes where a student fails an assessment or is deemed unsuitable by the issuing body.

Upon successful completion of the programme, graduates receive placement support through our in-house agency, including introductions to vetted families, role matching and transition support.

• Placement is not guaranteed but we endeavour to support every graduate
• The Academy acts as an introductory agent and is not a party to employment contracts between graduates and families
• Placement timelines vary depending on role availability and candidate suitability

All training materials, workbooks, guides and content produced by The Nanny Academy are our intellectual property. Students may not reproduce, share or commercialise Academy materials without prior written consent.

With your prior consent, we may use photographs or video footage from the programme for marketing purposes. You may withdraw this consent at any time by contacting us in writing.

The Nanny Academy's liability is limited to the total fees paid by the student. We are not liable for indirect or consequential losses, including loss of earnings or employment opportunity. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.