These Terms and Conditions apply to all individuals who apply to, enrol in, or otherwise engage with The Nanny Academy ("the Academy", "we", "us"). By submitting an application or accepting a place on the programme, you agree to be bound by these Terms.

The Nanny Academy offers a 12-week residential training programme combining theory, practical learning and hands-on childcare experience, followed by placement support through our in-house agency. The programme is based in Cambridge, England.

We reserve the right to amend programme content, timetables, tutors and guest speakers without notice, provided the overall standard and scope of training is maintained.

• Applications are subject to our selection process and do not guarantee a place
• Offers are conditional upon satisfactory references, DBS check and identity verification
• Places are confirmed only upon receipt of the deposit payment
• We reserve the right to withdraw an offer if information provided is inaccurate or misleading
• Cohort sizes are limited to 12–15 students to maintain quality

The current programme fee is £17,000 per student, inclusive of accommodation, meals, tuition, certifications (First Aid, Safeguarding, DBS) and placement support.

• A non-refundable deposit is required to secure your place (amount confirmed at time of offer)
• The balance is due no later than 28 days prior to the programme start date
• Payment plans may be available at the Academy's discretion — enquire at time of application

• More than 60 days before start date — full refund of balance paid (deposit retained)
• 30–60 days before start date — 50% refund of balance paid (deposit retained)
• Fewer than 30 days before start date — no refund

In the unlikely event we cancel a programme, enrolled students will receive a full refund of all fees paid including the deposit. We will not be liable for additional costs incurred independently (such as travel or accommodation).

Students are expected to conduct themselves in a professional, respectful manner at all times. The Academy reserves the right to remove a student from the programme without refund in cases of:

• Misconduct or behaviour that endangers the safety or welfare of others
• Dishonesty, fraud or falsification of information
• Persistent failure to meet programme requirements
• Violation of the Academy's code of conduct or accommodation rules
• Any conduct that brings the Academy into disrepute

Accommodation is provided as part of the residential programme. Students agree to:

• Treat the property and all furnishings with care and respect
• Adhere to house rules issued at the start of the programme
• Report any damage promptly — the cost of wilful damage may be recovered
• Vacate accommodation on the agreed departure date

First Aid, Safeguarding and DBS certifications are facilitated through approved third-party providers. The Academy cannot guarantee certification outcomes where a student fails an assessment or is deemed unsuitable by the issuing body.

Upon successful completion of the programme, graduates receive placement support through our in-house agency, including introductions to vetted families, role matching and transition support.

• Placement is not guaranteed but we endeavour to support every graduate
• The Academy acts as an introductory agent and is not a party to employment contracts between graduates and families
• Placement timelines vary depending on role availability and candidate suitability

All training materials, workbooks, guides and content produced by The Nanny Academy are our intellectual property. Students may not reproduce, share or commercialise Academy materials without prior written consent.

With your prior consent, we may use photographs or video footage from the programme for marketing purposes. You may withdraw this consent at any time by contacting us in writing.

The Nanny Academy's liability is limited to the total fees paid by the student. We are not liable for indirect or consequential losses, including loss of earnings or employment opportunity. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.