We are committed to protecting the privacy of our students, families and website visitors. This policy explains how we collect, use and safeguard your personal information.
The Nanny Academy is a premium residential childcare training programme based in Cambridge, England. For the purposes of data protection law, we are the data controller responsible for your personal information.
The Nanny Academy
Cambridge, England
Email: hello@thenannyacademy.co.uk
- Name, date of birth, contact details and address
- Educational background and professional experience
- Emergency contact information
- DBS check documentation and identity verification
- Health information relevant to programme participation
- References and character declarations
- Household contact details and location
- Children's ages, routines and care requirements
- Employment terms and placement preferences
- Enquiry form submissions (name, email, message)
- Analytics data via cookies (pages visited, session duration)
- Processing applications and managing enrolment
- Delivering the 12-week residential training programme
- Facilitating job placements through our in-house agency
- Conducting mandatory background checks (DBS, safeguarding)
- Communicating programme updates and career support
- Complying with legal and regulatory obligations
- Improving our services and marketing activities
We will never sell your personal data to third parties or use it for purposes unrelated to your training and placement with The Nanny Academy.
Under UK GDPR, we rely on the following lawful bases:
- Contract — to fulfil our obligations to enrolled students and client families
- Legal obligation — for DBS checks, safeguarding compliance and tax purposes
- Legitimate interests — for marketing to prospective students and alumni communications
- Consent — where you have explicitly opted in to receive communications
We may share your information with:
- DBS and background check providers
- First aid and safeguarding certification bodies
- Vetted client families (placement-relevant information only)
- Accountants and legal advisors (under confidentiality obligations)
- IT and platform providers who process data on our behalf
Any third parties are bound by data processing agreements and may only use your data for specified purposes.
We retain student records for seven years following programme completion to comply with legal and regulatory requirements. Enquiry data is held for 12 months. You may request deletion of marketing data at any time.
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your data (where legally permitted)
- Object to or restrict certain processing activities
- Data portability in a structured, machine-readable format
- Withdraw consent at any time where consent is the lawful basis
To exercise any of these rights, please contact us at hello@thenannyacademy.co.uk. We will respond within 30 days.
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If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.